Tuesday, March 3, 2009

Doctors Listen Up

I must rant!

Today I had an appointment with a surgeon for a consult.

I arrived 15 minutes early because I figured that there was some paperwork to fill out. I was right. I paid my co-pay and filled out my paperwork. Then his staff informs me that he is running late and they expect him to arrive in 20 minutes.

An hour after my scheduled appointment he still had not arrived. Meanwhile other people who had appointments with him arrived, checked in and was told the same thing I was told. He is running late and will be here in about 20 minutes.

So I went up to the reception desk and asked how much longer it would be... the response was... "we thought he would be here by now". So I polietly requested my co-pay to be returned, which it was... and then the receptionist asked if I wanted to reschedule. I couldn't help it... I laughed and said no.

Now I understand that Dr's sometimes get stuck in surgery. I would have accepted that he was stuck in surgery... that is a lot different than he is running late. Running late to me means that he doesn't care enough to be on time. Now I don't know about anyone else, but I want a surgeon that cares!

I called my family Dr who sent me to this surgeon. I let him know that I was not happy and I did not want to go to any Dr in that office and wanted a different surgeon. So they did finally get me to another surgeon.

I don't understand why Dr.'s think their time is more important than mine. SO FRUSTRATING!

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